Vendetta Strada

Full Version: dispute resolution
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a lot of people are angry at each other, and i wish they weren't. recently it's been postulated that the staff does not handle disputes properly, so that's a topic i think should be addressed.

since october 2013, the staff at vendetta strada has received a total of 33 reported posts. there are no reports from before this date. this is a breakdown of the reports from the past 2 years, giving reasons they were sent, and the people who sent them:

Quote:1 out of 33 was brian reporting a post because of his role (which was mean-spirited, chris)

1 out of 33 was brian reporting a post because he thought it would be funny

1 out of 33 was monk3p0 reporting a post because he thought it would be funny

8 out of 33 were chris reporting posts because he thought it would be funny

8 out of 33 were bigby feeling victimized

4 out of 33 were from cake providing examples of posts she felt were abusive towards her (though can be considered a single complaint)

10 out of 33 were other members (including gerk, alot, slezak, and brian) with legitimate complaints

so, in total, 11 out of 30 reports have been illegitimate, and 11 have been legitimate. 19 if you think bigby's reports were reasonable (which i don't). of those situations, i believe the staff has tried their best to remedy the problems.

the forum rules state to show other members the same level of respect that you'd like to be shown. i don't know why members of this community of adults feel the need to behave in such contemptuous ways towards each other, and when asked to stop, get upset that their actions should come into question. people don't like being treated like shit. that's not a difficult concept to grasp. when you treat someone like shit, they're inevitably going to get upset.

the forum rules also state that publicly-posted issues or complaints between members will not be treated with legitimacy. you must take your concern to the staff privately if you want something done about it, either via pm or a reported post, preferably both. that means if you have a problem with someone being an ass, and all you do is call them out on it, you're not telling us that it's a problem, you're telling us that you don't think the situation needs to be dealt with. if you think there has been a rule violation, or a mama violation, you should report the post, giving your reason for doing so.

and lastly, the forum rules state that you're not to report posts unless you have a legitimate issue with their content. i would personally prefer it if the individuals involved in the arguments were the ones reporting posts, and not uninvolved third-parties, but there have been times when third-parties feel the need to bring things up to the staff.

these three rules are supposed to work together so that people are treated with the dignity they deserve. but when you don't do your part, how can we do ours? i haven't felt personally mistreated by any members, but i still empathize when someone explains that they have. i've really grown to hate trying to solve the problems between members here, because they're always so childish and inane, and could be easily avoided if you would just think about what you post before you post it.

i've been told it's not my job to stop people from hating each other. well, i agree. it's not my job to do anything around here, but i do things anyway because i care about this community, and i don't want people to feel unwelcome, mistreated, or hatred towards each other. i can't help it. i want people to have fun when they come here. there are times when i get pissed off at attitudes, behaviour, or reactions that i encounter, and that comes through in the words i choose. but i don't think i'm an unreasonable person, even when i'm angry. i don't want to deny people their fun, but there's a point when that fun can cross a line. i'm not interested in turning vs into a happy daycare, but i'm also not interested in turning it into a warzone. if any of you have a problem with me, i would like to resolve it. if any of you have a problem with anyone, i would like to resolve it.

in conclusion, report posts you sincerely feel break the rules/mama, do not report posts that don't, and just be cool to people. if you notice a mama violation, you should report it to the gm, and the gm should bring it up to any staff who are not involved in the game. thank you.
im gonna report that post
Wait, what did I report?
you reported chris earlier this year and teebs last year for being abusive
that sounds like me, for sure
i think that game-related rule-breaking (aka cheating, breaking MAMA, etc.) should not have to be reported by the userbase in order to be addressed. frankly i think that policy is absurd, especially if/when there are staff members in the games in question, or actively following along. do the police only address problems that are reported to them? no. does it help? sure. but if you guys see that going on (which 9 times out of 10 i'm sure one of you would considering we're not a big site and don't have that many games) it shouldn't have to be reported.

that's the current rule, and i wasn't aware of that, so it's whatever, but i really think you guys should reassess that policy. only for objective game-related rule-breaking.

other thoughts maybe to be added later.

to clarify, i DON'T mean personal issues between members in the above post.
if users who notice mama breaking don't report them, who will? if the gm would do it, that's fine too, but it's not like i follow along every mafia game to see if people break the mama
plus, i feel that being a gm gives you the jurisdiction to decide who does and doesn't play your game.
i'm not holding you personally responsible to notice MAMA violations, i just don't think the policy should be that they be ignored unless reported by a user.

if that's not the case, then great, but you said this to me in a private message:

Quote:and another thing, not a single person has reported a mama violation until the current round in years, as far as i can remember. if you have a complaint or want to report someone for breaking the mama, why haven't you done so? how is it a double standard that reported posts get checked, and unreported posts don't? nobody's getting preferential treatment, people are being treated the way they should according to the rules. i don't know any other way to explain this, man. if you have been having issues with players, why haven't you spoken about them in accordance with the rules? announcing you hate/dislike them to the public is gonna solve your problems?

i know for a fact that there have been MAMA violations more recently than 'years' ago that were talked about plenty, both in and after the games they took place in. and i'm willing to bet that at least one staff member were IN those games and may have even been involved in those discussions, though i guess i can't say that for sure.

i just didn't know that MAMA violations had to be expressly reported in order for them to be addressed. i know that now and it's fine, BUT i just think that policy should be changed.
I'm unsure how to deal with this as a player too because I kind of expect the GM to decide what a MAMA violation is. I don't feel comfortable reporting any post in the middle of a game because I don't know as a player what is truly causing the other person to do what they are doing.

When I ran VS Hunt V I had what I perceived as a MAMA violation. Had it occurred earlier in the round I would have modkilled the player in question. As it occurred right at the end of the game and caused the player's team to lose anyway I let it drop. I did however report this (by PM, not by the report function) to the Admins.

As a player should I really report it, when the report will be seen by Admins in and out of the game? Or should I PM the GM that I think behavior is inappropriate and trust them to deal with it?

It's an uncomfortable position because GMs are frequently people who aren't staff and don't have the ability to punish beyond removing a player from a game, and Admins are frequently players who can't look at a situation objectively when mid game.

So in the most recent instance I just did nothing and hoped it would resolve itself. It did, but about 24 hours later than I felt it should have.
fair points, i had brought in-game reporting up to the rest of the staff myself, wondering if it's acceptable or not.

i would suggest this: if a player notices a mama violation, they should report it to the gm, and the gm should bring it up to any staff who are not involved in the game. does that seem fair?

i know i shouldn't put all the responsibility on the users, but it's not easy being the only mod who does something when people have these kind of complaints. especially when, like you say, brian, we're a small community, so alienating members isn't my desire.

Yeah honestly I should really just have PMed the GM and told him what I thought. I'll keep that in mind in the future. At least then I could know that he'd been made aware of the issue and if he had a different interpretation of the situation than I did that I could just leave it up to him.
rov
(Mon, Aug 03, 2015, 06:17 pm)Regy Rusty Wrote: [ -> ]I'm unsure how to deal with this as a player too because I kind of expect the GM to decide what a MAMA violation is. I don't feel comfortable reporting any post in the middle of a game because I don't know as a player what is truly causing the other person to do what they are doing.

When I ran VS Hunt V I had what I perceived as a MAMA violation. Had it occurred earlier in the round I would have modkilled the player in question. As it occurred right at the end of the game and caused the player's team to lose anyway I let it drop. I did however report this (by PM, not by the report function) to the Admins.

As a player should I really report it, when the report will be seen by Admins in and out of the game? Or should I PM the GM that I think behavior is inappropriate and trust them to deal with it?

It's an uncomfortable position because GMs are frequently people who aren't staff and don't have the ability to punish beyond removing a player from a game, and Admins are frequently players who can't look at a situation objectively when mid game.

So in the most recent instance I just did nothing and hoped it would resolve itself. It did, but about 24 hours later than I felt it should have.

You violated the mama yourself tbh.

like you literally decided town can't no-lynch just because you thought the town would be harmed by it.
Don't shit up the thread trying to justify your dumb rage shit rayn, not the place for it
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